Bergteamet AB - Our quality work and system

We will deliver services and products that meet our customers' requirements and expectations and where our ambition is to create long-term customer relationships.

This means that:

- We must ensure that we understand our customer’s needs and we will have a continuous dialogue with the customer, in order to deliver the right product, in right time and to the price that we have agreed on.

- Our employees are competent and recognize that every performance is of significance to the overall quality.

- Employees are continuously educated and trained within the company's competence.

- Employees have access to effective tools in the form of the necessary equipment and methods.

- Our business is characterized by an honest and serious behaviour.

- We have defined and measurable quality objectives which are regularly monitored and reviewed.

- In order to increase customer satisfaction, we continuously are improving our business system.

- In a longer perspective, our own quality system that applied within the company is adapted to meet the requirements in accordance with ISO 9001.

Boliden August 2006

Christer Gyllengahm
Managing Director